Episode 10: Emerging Experiences in Retail and Consumer Facing Environments

Emmy Award Site

for Emmy Awards, Entertainment Tonight and SL1 Launch Keynote

Another great episode of #TiredAllOver on Emerging Experiences in retail and how those will evolve over the next several years, how we build them, what it means and maybe a bit about why brick and mortar won’t die and more.  It’s a fun monologue on how technology affects retail and UX professionals now and in the future additionally about how those technologies work together and how they compare with other market trends.

Related links to some of what I talked about:

Planar: http://www.planar.com/

HP: http://shopping.hp.com/en_US/home-office/-/static/page-ts?jumpid=re_11260_redirect_Aug12_touch_hho_redirect_redirect

windows 8: http://www.microsoft.com/click/services/Redirect2.ashx?CR_CC=200134971

Adobe: http://helpx.adobe.com/learning.html

Microsoft retail store video… talking about the engineering of one of the emerging experiences I did at [wire] stone. http://blogs.msdn.com/b/mvpawardprogram/archive/2011/01/04/achieving-digital-zen-in-retail.aspx

and another some what related video from MSDN Bytes where I was interviewed about win8 experience design: http://msdn.microsoft.com/en-us/bytes.aspx

2 thoughts on “Episode 10: Emerging Experiences in Retail and Consumer Facing Environments

  1. It occurs to me to wonder if smaller “mom and pop” type retailers will be able to have similar access to this new technology. It seems like what is being described could be more expense then these individuals could afford to invest. Is this going to be something that only large “corporate” retailers have the means to utilize?

  2. I think that this kind of ‘experience’ will filter down to said shops, but even with the technology specialty shops already offer an experience you don’t get online and that is the one on one interaction with the expert. Besides the fact that any one will be able to get a 3D printer/fabricator and make anything they want it’s the wisdom of real life interaction that will something that will not be deliverable over the web for the foreseeable future. So yes the tech will be more available. Even now I could set up a touch wall for a few thousand and the experience I can create just in real life that people can touch and interact with AND have the expert there to talk with is really where brick and mortar will shine over the next decade I think.

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